Welcome to Edward Treks. Please read these Terms and Conditions carefully before using our website or placing an order. By accessing or using our services, you agree to be bound by the following terms.
We offer Cash on Delivery (COD) as our only payment method. Payment must be made in full at the time of delivery. Please ensure someone is available to receive and pay for the order at the shipping address provided.
We aim to deliver your order within the estimated timeframe provided at checkout. Delivery times may vary depending on your location and other unforeseen circumstances. You will be notified once your order has been dispatched.
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of receiving your order. We’ll arrange for an exchange or replacement where applicable. Items must be unused and in original condition.
Returns are only accepted under valid circumstances and at our discretion. We do not offer refunds but may offer exchanges or replacements if the issue qualifies.
We strive to ensure all product descriptions and images are accurate. However, slight variations in color, design, or packaging may occur.
By using our website, you agree not to:
Use the website for unlawful or harmful purposes
Attempt to interfere with the site’s functionality or security
Provide false information when placing an order
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Please review them periodically. Continued use of our services after changes have been made constitutes your acceptance of those changes.
For any questions about these Terms and Conditions, you can reach us at [email protected].
